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Shipping & Returns

What is your shipping process?

At From Rust To Gold, our mission is to offer you the best shipping options, no matter where you live.

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  • All orders are packaged immediately after purchase. We cannot cancel orders after they are placed. Normal processing/shipping time is 7-10 business days.

  • Orders are shipped via USPS.

  • From Rust To Gold is not responsible for orders lost, mishandled or misplaced by USPS. 

  • Pre-Orders will be processed within 21-30 business days. Please plan accordingly. 

  • If you are using PayPal, please ensure that the shipping address is correct prior to checkout. 

  • A tracking number will be assigned to you immediately after shipping so you have eyes on your product(s)

How does sizing work?

  • ALL customers are responsible for reading product descriptions and reviewing size charts prior to purchases.

  • Please see the product description and size chart for each item for reference. If you need additional help with your order please contact customer service @fromrusttogold.com

What is your policy on returns?

From Rust To Gold is a company that solely represents integrity and acumen. 

 

If you are not completely satisfied with your purchase you may return the item within 7 days of receiving it for exchange or credit ONLY.

 

There are no refunds. 

Black Friday/Cyber Monday deals are FINAL SALE.

To exchange, customers must contact us at fromrusttogold.com for return instructions. Please DO NOT return any items without contacting customer service first.

Items must be in a saleable condition (no deodorant stains caused during fitting.)

Shipping costs will not be refunded.

 

  • The customer is responsible for all return shipping charges (outgoing & incoming). If an exchange is granted by customer service, additional shipping charges do apply. 

  • If the exchange includes a new item at an additional cost an invoice will be sent for the difference in cost.

  • Once items are received by customer service,  please allow 5-10 days for processing. 

  • Orders cannot be canceled once they are placed. 

 

God bless you all, and we aim to please!!

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